Colleges and universities

Higher education case management software

Student conduct, Title IX, behavioral intervention, HR and campus safety each run their own process on one platform, so a report that arrives in the wrong office still reaches the right team with its record intact.

Who uses it

Deans of students and conduct

Conduct and academic integrity cases with consistent steps, holds and outcomes.

Title IX and equity offices

Reports, formal complaints, supportive measures and appeals, documented as the rules require.

CARE and behavioral intervention teams

Students of concern tracked with the team's own fields, risk notes and follow-up tasks.

Human resources and EEO

Employee matters kept apart from student records, with separate access.

What higher education case management covers

  • Student conduct and academic integrity
  • Title IX and equity cases
  • Behavioral intervention and students of concern
  • HR and EEO complaints
  • Campus safety and Clery incidents
  • Housing and residence life matters
  • Accessibility complaints

Built for campus teams

Higher education case management for several offices at once, each with its own configuration and its own boundaries.

Intake form

One higher education reporting route, campus-wide

Students and employees raise something through a form each office shapes. A submission may carry no name at all, and the office can still write back to whoever sent it. Conduct, Title IX, CARE and HR can each publish their own anonymous reporting form with no login.

Features & modules

Offices enable only what they run

Each department switches on the capabilities it needs. A CARE team enables behavioral intervention; the registrar never encounters it.

Stages & pipeline

Five offices, five different processes

Conduct, Title IX, HR, public safety and CARE each define separate steps, durations and approvals inside the same installation.

Users & roles

Separation between offices, by design

Role definitions keep conduct out of HR files and HR out of conduct files, while a dean can be granted a view across both.

BIT configuration

The CARE team's own setup

Set up how the CARE team receives referrals, weighs risk and tracks a student, leaving every other office untouched.

Email templates

Each office writes its own

Outreach, notices and summaries are drafted per department, so the language belongs to the team sending it.

Event types

Dates that survive a semester break

Define the meeting and review kinds each office runs, attaching them to cases so nothing stalls between terms.

Case numbering

Identifiers per department

Give each office a distinct prefix and sequence, so an identifier says immediately which team owns the matter.

Case reports

Higher education case reports, across offices or inside one

Report inside a single department, or combine departments for an institutional picture, and keep either as a reusable definition.

Questions we get

Can one platform serve several offices without mixing their records?

Yes. Each office gets its own case types, workflow, forms and permissions, and access follows the role rather than whoever created the file.

What happens when a case comes back years later?

The case file keeps its parties, documents, tasks, dates and outcomes together, so a case reopened after staff turnover still reads as a complete record.

Does it work for a system or consortium?

Casearoo is built for colleges, universities, higher education systems and state agencies, with departments configured separately under one platform.

How is it priced?

One annual price scaled to enrollment, covering unlimited departments, users, cases and storage, with setup, training and support included.

Can residence life, conduct and CARE each keep their own forms?

Yes. Each team runs its own intake, stages and notices on the same platform. Nobody is made to adopt another office's process to share a system with them.

Can parties upload evidence themselves?

Yes, through controlled access to their own case. What they submitted and when is recorded, which removes the argument about whether something was sent.

How does it handle a student who moves between campuses in a system?

The record follows the student at the level you permit. A campus sees its own cases; the system office can see across them where that is appropriate.

Can we pull the figures the annual security report needs?

Yes, provided incidents were classified when they were logged. The work that makes October easy is done in January, not in the fortnight before the deadline.

Who owns the data, and what happens if we leave?

You do. Records are exportable in full, and leaving means taking a complete set of your own files rather than negotiating for them.

Can access be restricted case by case, not just by role?

Yes. A role sets the default and an individual case can be narrowed further, which is what you need when a case involves a colleague.

See it on your own process

Thirty minutes, no slide deck. Bring the workflow that gives you the most trouble and we will build it on the call.

Schedule a demo